Bank Operations Analyst (Lafayette, LA)

Lewis James Professional

                                                                                                                          Bank Operations Analyst
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Bank Operations Analyst for a contract opportunity with a financial services client.


  • Support the Small Business Banking Digital Banking team with operational matters.
  • Handle the authentication and consent of issuer maintenance. 
  • Perform daily operational functions as it relates to online banking, mobile banking, and emerging technologies.
  • Serve as a point of escalation and subject matter expert for service delivery teams and members utilizing electronic services.
  • Review consent forms and work with the bankers, employees and customer service team to support request.
  • QA/Validate and test request account verification request.
  • Retail bank, new accounts, and customer services.
  • Resolve account issues through analysis and research utilizing multiple software applications and tools, such as the Online and Mobile banking support platform.


  • High School diploma required. Bachelor’s degree preferred.
  • 1-2 years of banking experience- retail, new accounts or customer service.
  • Possess a high degree of working and technical knowledge in the areas of digital/emerging technologies.
  • Strong familiarity with online products, websites, and browsers.
  • Required Adobe Pro and Excel skills.
  • Proficient Microsoft Office skills.
  • Efficient written and verbal communication skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4030. You may also send a copy of your resume to: and enter only the following job code in the subject line: BHJOB11837_4030. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V