Contact Center Representative (Memphis)

Lewis James Professional is looking for a Contact Center Representative for an onsite position in the Corporate Security call center. 

Responsibilities:

• Ability to work 3pm-11pm or 11pm-7am and weekend.
• Respond to alerts related to Banking Centers, Alarms, Video and Badge security breaches.
• Actively listen to callers with time sensitive corporate security alerts and address issues in a timely matter.
• Work with callers to investigate the best solution(s) for their situation
• Display exceptional relationship building skills
• Ability to work in a fast-paced environment

Qualifications:

• A High School Diploma or GED
• Minimum of one year of similar or related experience, call center operations or banking experience preferred
• Strong organization skills, attention to detail and follow-through
• Intermediate level computer skills to include Microsoft Office 365

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4231. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_4231. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V