Lewis James Professional

Account Services Representative I

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking an Account Services Representative I for a contract opportunity with a financial services client.

Responsibilities:

  • Answer incoming phone calls from clients, potential clients, other teammates or third parties (referred to as 'client') and perform minimal outbound calls, as necessary.
  • Respond to client emails to assist with their inquiries.
  • Provide the expected Client Experience for every interaction with the client.
  • Provide accurate information to clients.
  • Handle Account Services work items located in the Originations and Servicing system used by LightStream.
  • Teammates are expected to thoroughly review and perform all necessary steps for any items with minimal guidance.
  • Meet/exceed monthly performance requirements as evidenced by Ongoing Reviews performed by the Account Services training team.

 

Qualifications:

  • High School or Equivalent.
  • Strong Computer Skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3199. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3199. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V