Lewis James Professional

Business Analyst

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Business Analyst for a contract opportunity with a financial services client.

Essential Duties and Responsibilities:

Consultation and Analysis

  • Drives initiatives and has primary responsibility for approving business requirements
  • Manages definition of business case and approves business requirements and functional designs for system enhancements
  • Considers impact to vendor, workflow of existing processes and other related systems
  • Uses analytical skills to streamline business processes
  • Understands and applies limitations and unique advantages of existing enterprise capabilities
  • Analyzes marketplace, industry, company and technology trends and best practices
  • Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc.
  • Designs and documents business processes to improve efficiency
  • Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls
  • Develops solutions to business problems or new business requirements
  • Creates maps of current and future processes
  • Manages system SLAs, Disaster Recovery and Business Continuity, and user access
  • Serves as primary subject matter expert contact for the system
  • Defines and drives system strategy to align with organizational strategies
  • Researches and analyzes the root cause of system issues


  • Manages multiple initiatives effectively
  • Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line’s goals
  • Develops detailed plans and timelines
  • Produces system-related job aids and provides training content for training facilitators
  • Performs and coordinates User Acceptance Testing
  • Reviews and approves Quality Assurance test plans
  • Performs or scheduled production certification


  • Relates well with all levels of the organization and builds appropriate rapport
  • Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes
  • Manages end-user system communications
  • Communicates with manager proactively regarding any capacity issues or opportunities


  • In-depth knowledge of multiple operations areas and functions
  • Understanding of business processes and functions for loans, deposits, and other products
  • Awareness of regulatory environment and implications

Education and/or Work Experience Requirements:

Job Qualifications:

  • Utmost commitment to quality
  • Strong customer orientation
  • Bachelor’s degree or related experience
  • 1 or more years system implementation and/or operations experience


  • Ability to establish a mutual understanding with team members
  • Can decide and act without having the total picture
  • Can easily pose future scenarios
  • Can present the unvarnished truth in an appropriate and helpful manner
  • Excellent verbal and written skills
  • Strong Visio skills preferred
  • Project Management or Business Analyst experience beneficial


  • Ability to read situations quickly
  • Ability to decompose a problem into detail
  • Ability to influence business partners without formal reporting relationships
  • Ability to travel as necessary
  • Ability to monitor and communicate detailed findings
  • Ability to communicate ideas, concepts and positions

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2547. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2547. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V