Lewis James Professional

Card Services Support Spec

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Card Services Support Spec for a contract opportunity with a financial services client.

Responsibilities:

  • Upload commercial and small business applications to the Automated Credit Evaluation (ACE) system for credit approval.
  • Review pended applications and determines further action, which may include a credit decision; conducting additional research to verify customer information; contact the customer directly; and/or forwarding the account and required documentation to the commercial lending center for additional review.
  • Provide information related to rates, enhancements, special features or promotions.
  • Process APR retention requests.
  • Research and resolve issues related to reward point discrepancies and credit bureau disputes and corrections.
  • Process all incoming mail and images documents for required record retention.

Qualifications:

  • High school diploma or equivalent.
  • Credit card services industry knowledge and experience knowledge of job related systems and applications.
  • Proficiency using Microsoft Office software applications.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2956. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2956. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V