Lewis James Professional

COBRA Administrator- Call Center

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a COBRA Administrator- Call Center for a contract opportunity with a financial services client.

Responsibilities:

  • Answer COBRA calls and assist with daily email communications.
  • Respond to customer verbal and/or written inquiries.
  • Record details about customer inquiries.
  • Help resolve complicated customer complaints.
  • Coordinate and expedite customer inquiries to other departments for resolution.
  • Help train entry level customer service specialists.

 

Qualifications:

  • HS Diploma or equivalent.
  • Exceptional customer service skills, computer/data clerical skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3142. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3142. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V