Lewis James Professional

Collections Agent

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Collections Agent for a contract opportunity with a financial services client.

Responsibilities:

  • Collect delinquent accounts.
  • Place or receive calls in priority order as established by management.
  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
  • Determine cause of delinquency and best course of action to assist delinquent customer.
  • Review files from Loan Services in accordance with established standards, if applicable.
  • Initiate deferrals on accounts based upon written policy guidelines.
  • Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
  • Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
  • Secure all appropriate letters are sent to debtors.
  • Process account maintenance transactions according to established guidelines.

Qualifications:

  • High school diploma or equivalent.
  • Good verbal and written communication skills.
  • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3419. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3419. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V