Collections Specialist II (Columbus, GA)

Collections Specialist II

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Collections Specialist for a contract opportunity with a financial services client.

Responsibilities:

• Responsible for the initiation of the collection process through first level telephone and written communication with customers whose accounts are delinquent 11-45 days.
• Contact delinquent customers via telephone and written communications to initiate collection process.
• Follow written and verbal instructions with high volume of inbound and outbound telephone calls.
• Meet monthly individual and team goals as set by the department manager.
• Consistently and accurately record and update full and complete account information obtained in bank system of record to aid in account resolution.
• Process ACH requests accurately for payment of delinquent accounts.
• Skip traces customers in order to contact them.

Qualifications:

• High School Diploma or GED.
• 2 – 5 years job specific experience
• Experience with loan documentation and basic legal functions – working knowledge of finance and banking.
• Knowledge of FDCPA standards and state and federal laws and regulations.
• Broad knowledge of collection procedures and telephone collections etiquette.
• Strong knowledge of credit reporting procedures and credit reporting agencies.
• Broad PC and data entry skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3807. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3807. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V