Collector I (Charleston, WV)

Lewis James Professional

Collector I

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Collector I for a contract opportunity with a financial services client.

Responsibilities:

  • Attempt contact with past due clients to cure past due status and reduce bank losses.
  • Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.
  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept.
  • Document all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.

Qualifications:

  • High School or Equivalent.
  • Previous call center and customer service experience.
  • Proficient in Microsoft Office products.
  • Strong verbal and written communication skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3656. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3656. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V