Credit Investigator (West Des Moines, IA)

Lewis James Professional
Credit Investigator
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Credit Investigator for a Contract opportunity with a financial services client.
Responsibilities:
- Serve as a liaison between the client, consumer and the company by resolving customer’s requests
- Complete investigations, and issue updated or corrected information
- Analyze source data to ensure compliance with customer specifications and office policies and procedures
- Interview customers and borrowers, and call creditors and landlords when necessary
- Research and provide updates for duplications, outdated information and disputed items
- Interpret credit report data
Qualifications:
- Minimum 2 year college degree or equivalent work experience highly preferred
- Excellent interpersonal, customer service and communication skills with a focus on quality
- Self-starter who can work within a team environment as well as work independently with little direction supervision
- Ability to exercise some independent judgement
- Ability to use prescribed methods to obtain current information
- Capacity to set standards and rely on instructions to perform the job functions
- Working knowledge of Microsoft Office Products (Word, Excel, PowerPoint)
- Detail oriented/analytical approach to work with a meticulous nature for tracking and documenting
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_1945. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_1945. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V