Lewis James Professional

DFS-Funding

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a DFS provider for a contract opportunity with a financial services client.

Responsibilities:

  • Respond to customer verbal and/or written inquiries.
  • Record details about customer inquiries.
  • Help resolve complicated customer complaints.
  • Coordinate and expedite customer inquiries to other departments for resolution.
  • Assist in training entry level customer service specialists.

Qualifications:

  • HS diploma or equivalent.
  • Previous experience required.
  • Ability to understand service systems and legal compliance regulations.
  • Minimum typing speed of 45 WPM preferred.
  • Excellent interpersonal and communication skills.
  • Good analytical ability.
  • Knowledge of Windows helpful.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2903. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2903. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V