Digital Operations Analyst (Remote)

Lewis James Professional

Digital Operations Analyst

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Digital Operations Analyst for a contract hire opportunity with a financial services client.

Responsibilities:

  • Assist with various additional operational processes/tasks.
  • Perform the day-day operation processing functions, which provides online and mobile banking for consumer and business clients.
  • Work will be completed within a production-based environment that includes: mobile deposit reviews, handling of bill payment claims, internal and external customer support, General Ledger reconciliation and other process related to online and mobile banking
  • Develop strong relationships and ensure delivery of a best-in-class client experience based on the company principles.
  • Interact with front-line bankers and managers, in addition to Digital Banking Leadership.
  • Manage and complete multiple tasks accurately and by deadline.

Qualifications:

  • Bachelor’s Degree strongly preferred.
  • Experience in digital banking.
  • Advanced Microsoft Office skills, and Excel.
  • Excellent written, verbal, and communication skills.
  • Basic working knowledge of work streams, process development or vendor/supplier management.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3722. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3722. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V