Lewis James Professional

Digital Platforms Engineer

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Digital Platforms Engineer for a contract opportunity with a financial services client.

Responsibilities:

  • Maintain knowledge and skills to be the subject matter expert on digital platforms.
  • Provide expertise and support to customers, Call Center and customer-facing staff, and members of the IT team.
  • Work closely with vendors of digital products to recommend, schedule, and perform software releases, updates, and enhancements.
  • Monitor system performance, including response times, and implement efficiency improvements as required.
  • Follow documentation and change management protocols, using industry best practices and standards, to ensure system uptime, performance, and effectiveness goals are met.
  • Conduct research on emerging digital platforms to identify new digital opportunities and provide input to the Digital Platforms Manager as short and long term strategies are developed.
  • Work closely with the Information Security Officer and IT Security team to ensure that all digital platforms are secure.

Qualifications:

  • Bachelor’s degree in computer science, information technology, or related field.
  • Strong technical knowledge of digital platforms.
  • Excellent understanding of the organization’s goals and objectives.
  • 3+ years of experience in banking information services or equivalent successful experience in a similar controls industry.
  • 1+ years of experience as a Digital Platforms Engineer or equivalent role.
  • Extensive digital platform support experience.
  • Strong leadership skills.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Exceptional customer service orientation.
  • Extensive experience working in a team-oriented, collaborative environment.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2453. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2453. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V


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