Document Control Specialist I (Greenville, NC)

Lewis James Professional

Document Control Specialist I

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Document Control Specialist I for a contract opportunity with a financial services client.

Responsibilities:

  • Maintain a working knowledge of established departmental policies and procedures, mainframe system applications, and corporate bank policies as they pertain to job assignments.
  • Respond in a timely manner and effectively process basic to moderate requests, inquiries and proposals.
  • Escalate unresolved or unusual issues as needed to senior staff members or management for guidance and resolution.
  • Document and communicate efforts accordingly with business centers, collections, and management associates.
  • Review assigned reports and work queues to provide optimal customer service and reduce risk exposure.
  • Follow-up with customers, dealerships, business centers, and other third parties to secure collateral interest, ensure the claim process is complete, and confirm product rebates due are received and processed.
  • Prepare and distribute specialized and/or complex documents.

Qualifications:

  • High school diploma or equivalent.
  • Microsoft Suite/Microsoft Office.
  • Strong communication skills.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3701. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3701. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V