Lewis James Professional

GSO – Wire Transfer Customer Service

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a GSO – Wire Transfer Customer Service for a contract opportunity with a financial services client.

Responsibilities:

  • Respond to customer verbal and/or written inquiries.
  • Record details about customer inquiries.
  • Help resolve complicated customer complaints.
  • Coordinate and expedite customer inquiries to other departments for resolution.
  • Help train entry level customer service specialists

Qualifications:

  • HS diploma or equivalent.
  • Ability to understand service systems and legal compliance regulations.
  • Minimum typing speed of 45 WPM preferred.
  • Good interpersonal and communication skills.
  • Ability to integrate access and process information.
  • Knowledge of Windows helpful.
  • Skill to incorporate constructive feedback.

 

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2773. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2773. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V