Lewis James Professional

Loss Mitigation Specialist

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Loss Mitigation Specialist for a contract opportunity with a financial services client.

Responsibilities:

  • Handle incoming calls from borrower’s who have questions about the Covid-19 Forbearance Plan and how to reinstate or payoff the account to resolve the delinquency
  • Make outbound calls to Covid-19 Forbearance Plan participates daily to explain ending plan process and obtain the borrower's workout choice to come off the program
  • Processes borrower's verbal financial application and documentation to determine if borrower qualifies for workout options
  • Calculates borrower’s income reviews to determine household surplus or shortage
  • Checking-in loss mitigation applications and review for completeness and order value, title and complete flood certification.
  • Processing payment deferments and final modification
  • Ensure the FHLMC, FNMA, FHLB and Portfolios Accounts are worked according to their guidelines

Qualifications:

  • Default Servicing and loss mitigation – Required
  • Residential collection or foreclosure function or Government Sponsored Enterprise servicer environment – Required
  • Default or collection experience – Preferred
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Ability to perform basic mathematical computations (add/subtract/multiply/divide)
  • Ability to organize, handle multiple tasks and prioritize
  • Computer skills, strong emphasis on Microsoft applications

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2460. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2460. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V

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