Lewis James Professional

Mortgage Loan Operations Assistant

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Mortgage Loan Operations Assistant for a contract opportunity with a financial services client.

Responsibilities:

  • Responsible for the receipt and timely delivery of information and documentation to and from borrowers that support the mortgage loan process.
  • Manage phone calls from clients and referral sources and answer questions, or direct caller to appropriate associate based on need.
  • Conduct loan pipeline reviews to ensure client's speed-to-decision/close, contractual deadlines are met, and all compliance related items are addressed.
  • Deal discreetly with confidential information.
  • Assist MLO with paperless process including but not limited to, uploading/indexing or splitting docs as needed.
  • Assist with loan documentation, follow up, and/or verbal communication with third party parties.
  • Adhere to and comply fully with client policies and procedures related to internal and external rules and regulations, and secondary market requirements particularly those established by State and Federal law.

Qualifications:

  • High school diploma.
  • Customer service experience.
  • Work independently in Microsoft Word and Excel.
  • Must be able to work in a high-volume, fast-paced environment without having to be micromanaged.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2661. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2661. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V