RAC Collections Agent (Winterville, NC)

                                                                                                                                                                                          Collections Agent

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Collections Representative I for a contract opportunity with a financial services client.

Responsibilities:

• Collect delinquent accounts.
• Place or receive calls in priority order as established by management.
• Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
• Review files from Loan Services in accordance with established standards, if applicable.
• Initiate deferrals on accounts based upon written policy guidelines.
• Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
• Secure all appropriate letters are sent to debtors.
• Process account maintenance transactions according to established guidelines.

Qualifications:

• High school diploma or equivalent.
• Good verbal and written communication skills.
• Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3825. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3825. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V