Lewis James Professional

Relationship Manager

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Relationship Manager for a direct hire opportunity with a financial services client.

Responsibilities:

  • Onboard clients, coordinate operational delivery of services within required timeframes, and ensure oversight of event analysis through final billing.
  • Interface with clients throughout the events, providing regular status reports, obtaining necessary documentation and files, responding to inquiries, and coordinating with internal departments to ensure successful execution of services and client engagement.
  • Work closely with strategic partners to coordinate branding, production and distribution of mailings and digital content as well as proxy solicitation. Coordinate setup of online voting websites and telephone voting systems, ensuring complete communication across all related service providers.
  • Perform quality assurance role, including but not limited to: oversight of print and mailing documents, and monitoring hosted websites for functionality and accuracy. Review service quality standards and service levels.
  • Identify and mitigate risks associated with client events, ensuring appropriate compliance and transparency.
  • Maintain status reports on client activity and feedback, event coverage, solicitation effectiveness, business development via internal platforms and Salesforce, and internal reporting systems.
  • Collaborate with sales team to identify opportunities, coordinate information/quote requests, and support client presentations. Develop expertise in our business model, strategy, product and services.

Qualifications:

  • College degree or equivalent work experience in the financial services industry. 
  • Operations and/or project management experience a plus.
  • Domestic travel approximately 15%. 
  • Corporate/Mutual Fund/Annuity Proxy experience preferred
  • Superior verbal and written communications skills.
  • Proficiency in Microsoft suite.
  • Experience with Salesforce and PMP Certification are a plus.

 

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_2823. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_2823. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V