Senior Operations Processor (Lender Support) (Memphis, TN)

Lewis James Professional
Senior Operations Processor
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Senior Operations Processor for a contract opportunity with a financial services client.
Responsibilities:
- Being involve in the solution to complex products and issues as it is relates to the Consumer and Commercial Lending portfolios.
- Analyze questions or issues on Consumer and Commercial Loans products that are received through our Dashboard or by Phone Call to Lenderlink.
- Review Loan documentation for system accuracy.
- Analyze Consumer and Commercial system data.
- Help monitor and manage group SLA and compliance.
Qualifications:
- High School or GED required.
- Must have a minimum of 5 years of customer service experience.
- Must have 3 years banking experience in either consumer or commercial lending operations or Equivalent Experience.
- Knowledge of federal lending requirements related to lending functions and regulations.
- Understanding of loan documents, procedures, polices and regulations applying to either consumer or commercial loans.
- Familiarity with loan servicing systems such as ALS, First Data, or ACBS.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3446. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_3446. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V