Digital Analytics & Insights Lead (Charlotte, NC)

Digital Analytics & Insights Lead
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Digital Analytics & Insights Lead for a direct hire opportunity with a financial services client.

Responsibilities:

• Team up with digital leadership, digital product owners, and business partners to design and build automated dashboards that monitor product health, adoption, and performance.
• Establish accurate, timely, and flexible ad hoc reports to support decision-making across product, design, engineering, and executive leadership.
• Be the owner of digital data sets, understanding how they are captured, stored, and interpreted.
• Create and execute a roadmap to evolve digital analytics capabilities from descriptive to predictive and prescriptive insights.
• Detect and fill data gaps that hinder business insight or execution and champion data literacy across the digital team.
• Partner with data engineering and enterprise analytics teams to improve data infrastructure and drive alignment on KPIs.
• Suggest and implement tools, technologies, and practices that enable scalable and self-service analytics.
• Develop and evolve the architecture for digital data reporting including defining front-end dashboard requirements and display logic while mapping to back-end data sources and systems of records.
• Ensuring solutions are scalable and compatible with both the current digital platform and the future-state mobile app architecture.
• Ability to think strategically about data needs by identifying the right questions to ask, determining what data should be extracted, and transforming raw data into clear, compelling insights tailored to a range of audiences from product teams to executive leadership.

Qualifications:

• 5–8+ years of experience in digital analytics, data science, or business intelligence, preferably in financial services, fintech, or a digital-first environment.
• Proficient in SQL and data querying for large datasets.
• Experience with Python and Alteryx is a plus.
• Experience with data visualization tools such as Tableau and/or Power BI.
• Familiarity with Oracle, Azure, MS SQL Server, MySQL, DB2, and Salesforce APIs
• Demonstrated ability to translate business needs into technical requirements and vice versa.
• Proven experience building dashboards and data models to support digital product performance tracking.
• Excellent communication skills, especially in presenting complex data to non-technical audiences.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4272. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_4272. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V