Branch Manager – Retail Banking (Atlanta, GA)
Lewis James Professional
Branch Manager – Retail Banking
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Branch Manager – Retail Banking for a direct hire opportunity with a financial services client.
Responsibilities:
- Lead a high-performing, customer-focused branch culture that promotes service excellence, accountability, and employee engagement
- Oversee daily branch operations, compliance, security, cash management, and adherence to bank policies and procedures
- Manage branch staff through effective performance management and ongoing development
- Handle annual performance appraisals for branch staff and ensure adherence to company policies and procedures
- Deliver exceptional customer service by identifying needs, resolving issues, and providing appropriate banking solutions
- Ensure audit readiness, regulatory compliance, and strong internal controls through ongoing monitoring and reporting
- Represent the bank within the community through networking, business development, and community engagement activities
- Maintain knowledge of bank products and services while supporting operational efficiency and continuous improvement
Qualifications:
- 2–5 years of proven experience in branch management or a similar leadership role within the banking or financial services industry
- Strong knowledge of bank products, banking operations, policies, procedures, regulatory requirements, compliance standards, and operational risk management
- Proven ability to lead, coach, and develop high-performing teams in a customer-focused environment
- Results-driven approach with demonstrated success managing branch performance, customer relationships, and operational efficiency
- Excellent communication, interpersonal, leadership, conflict-resolution, organizational, and customer service skills
- Strong analytical, problem-solving, time management, and multi-tasking abilities with the ability to prioritize competing responsibilities
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
- Notary certification preferred
- Experience with Alkami is a plus
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4408. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_4408. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V